SHIPPING & RETURNS
SHIPPING POLICY
1800 Labs is dedicated to creating premium personal hygiene products — inspired by the timeless practices of the 1800s, backed by modern science, and made with the safest, mineral-rich ingredients on Earth. We offer reliable shipping methods, secure packaging, and transparent costs to ensure that your products reach you in perfect condition. Our commitment is to provide a seamless shipping experience, so you can enjoy our products with peace of mind.
We believe in clear and honest communication. Hence, we strive to use straightforward language to convey our shipping policy, ensuring that our customers feel informed and confident about their purchases. We are dedicated to building trust, and our shipping policy reflects our commitment to transparency and reliability.
RETURN & EXCHANGE POLICY
At 1800 Labs, we stand behind the quality of our products. If for any reason you are not satisfied with your purchase, we have a hassle-free return and exchange policy in place. We want our customers to feel reassured that they can shop with confidence, knowing that we prioritize their satisfaction.
Our return and exchange policy is designed to provide clear guidance on the steps to take if a customer wishes to return or exchange a product. By offering a straightforward refund or exchange process, we aim to build trust and ensure that our customers have a positive shopping experience with 1800 Labs. We believe that a customer-centric approach is essential, and our return and exchange policy reflects our commitment to putting our customers first.